How Can I Be Seen at the Clinic?

You must be 18 years or older to be referred to our program.  

You can be referred to our program by:

  • medical doctor (family physician, ear nose throat (ENT) specialist)
  • registered audiologist 
  • registered hearing instrument practitioner 

When we receive your referral, the cochlear implant clinic will send you a package requesting further information.  The package will include:

  • CI Questionnaire:  Provides to the clinic relevant patient history.  To be completed in detail by patient or by patient's support.

  • CI Dizzy Questionnaire:  Provides to the clinic information on patient's history with dizziness.  To be completed by patient or by patient's support. 

  • Hearing Aid Check:  Provides information on the state of the patient's hearing aids.  To be completed by patient's hearing aid provider. 

For current copies of the above forms, please go to the Professionals section of the website. 

Once these forms are completed and returned to our clinic, our team will review them at our weekly intake meeting.  After reviewing this information, we will respond by either:

  • Contacting you to schedule an assessment to see if you are a candidate for a cochlear implant.
  • Sending you a letter to let you know that the results of your most current hearing test or other information indicate that you are not/not yet a candidate for a cochlear implant.
  • Asking you to have your hearing aids adjusted or try other more appropriate hearing aids before we can schedule an assessment.


If you have a hearing loss that may be helped by hearing aids, you must wear your hearing aids on a daily basis or be willing to undergo a trial with hearing aids before we can assess you for a cochlear implant.  This is the case even if you have tried hearing aids in the past and did not like them or did not feel they were very helpful.

Given the number of referrals received through the cochlear implant clinic, this process may take several months.  We thank you in advance for your patience.